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Frequently Asked Questions

Data Explorer​

Is my data securely stored?​

Yes. Astran uses a patented technology to ensure your data is confidential, highly available, and protected at rest. See the Astran technology page for details.

Should I activate versioning?​

Strongly recommended. Versioning keeps a full history of every object change, so you can recover from accidental deletions, overwritten files, or corruption without data loss. In a crisis context, being able to roll back to a known-good state of your files can be critical.

See Bucket versioning to enable it.

How can I push data into Astran?​

Use the S3-compatible CLI or SDK:

Can users only see the buckets they have access to?​

The server returns all buckets for which the user holds s3:ListAllMyBuckets. The portal can further filter the list to show only accessible buckets: from the Data Explorer, click .. then Hide non-accessible buckets.

Can I hide non-accessible files inside a bucket?​

Yes, the same filtering applies to object listings within a bucket. Note that folders containing non-accessible files will still appear in the list; only the files themselves are hidden.

Can I know how much storage space I am using?​

Astran provides a monthly usage report. You can also check per-bucket consumption at any time using the Data management feature.

User Access Management​

Can I rename a group or a policy?​

No. Names are immutable. This follows the AWS IAM standard: policies and groups are referenced by name in permission bindings, so renaming would silently break existing access rules.

Can I automatically deactivate users?​

There is no scheduled deactivation today. You can deactivate users manually from the Access control section.

For bulk temporary restriction, create a group with an attached policy that grants no permissions, add the users to that group, then remove them from the group when you want to restore access.

Can I change the validity duration of enrolment emails?​

Yes. Contact Astran support to adjust this setting.

Authentication​

Can I enforce MFA for all users?​

Yes. Contact Astran support to enable organisation-wide MFA enforcement.